Welcome
This Digital Champions Code of Best Practice has come about with the support of Derbyshire County Council to complement the Digital Inclusion work of Rural Action Derbyshire’s Digital Support Derbyshire programme and network. Digital Champion volunteers are vital to ensure that projects can help community members benefit from supportive, community focused digital inclusion services.
We are grateful to members of the Network who contributed to the contents of this Toolkit via their responses to a survey. This document and its associated templates are designed to assist community projects in the successful recruitment, training, management, and retention of Digital Champions.
We hope that you will find it informative, useful and reassuring.
Webinar
This five minute webinar provides an introduction to and summary of the Toolkit.
Templates
The templates below are referenced from within the Toolkit. All files have been made publicly available to support digital inclusion projects and are provided on an “as is” basis. Copyright remains with the originators.
Client Consent and Privacy Form – December 2025
Client Consent and Privacy Information – December 2025
Confidentiality Policy – December 2025
Data Protection Policy (Charity Excellence) – December 2025
Digital Champion Participation Agreement – December 2025
Equality Diversity and Inclusion Policy (ACAS) – December 2025
Health and Safety Policy Statement (Health and Safety Executive) – December 2025
Publicity Consent Form – December 2025
Risk Assessment – Group Training Venue – December 2025
Role Description (Digital Unite) – December 2025
Safeguarding Policy (Charity Excellence) – December 2025
Safeguarding Process – December 2025
Social Media Policy – Volunteers – December 2025
Volunteer DC Handbook – December 2025
Volunteer Digital Champion Application Form – December 2025
